Our Commitment To Privacy 

Thank you for visiting the California Surf Museum’s website. Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices. To make this notice easy to find, we make it accessible from all pages within our website. This privacy policy explains what data is collected voluntarily from visitors, our privacy practices, what analytical information is collected and how we use it.

Disclaimer

The Museum is a 501(c)(3), nonprofit organization. Information on this website is presented purely for educational and informational purposes. Your use of this website is subject to the provisions of this privacy policy. Though we cannot guarantee the information contained on this website will be error-free, we will make every reasonable effort to make content accurate, reliable and complete. This includes correcting any errors that are brought to our attention. To report errors, please contact us via email.

Voluntary Information Collected on this Website

This site does not automatically collect individually identifiable information about visitors to our website (e.g., name, address, email, etc.) unless the visitor chooses to provide that information to us. This notice applies to all information collected or submitted on the Museum’s website. On some pages you can register information, create an account, and make requests to receive information or services as well as purchase merchandise from the California Surf Museum. The types of personally identifiable information that may be collected by these pages and their forms and subsequently stored and recorded by the California Surf Museum are: Your Name, Mailing, Shipping and/or Billing Address, Email Address, Phone number. We record, store and use the information you provide about yourself to complete your request for information or service. Such information is not used for any other purpose and is not shared, sold, rented or otherwise disseminated to anyone else other than the necessary staff of the California Surf Museum who is authorized to act on such information in order to provide the service or information in request.

The Use of Passwords

When voluntarily creating an account, or “registering” your information with the California Surf Museum, you are prompted to password protect your registration.  We ask that you consider using a password that is strong and not easily guessable. We also ask that you do not share your password and login credentials with anyone. When entering your login credentials on our site, all information is encrypted and transmitted securely via 256-bit secure socket layer technology. Stored passwords are securely encrypted and cannot be retrieved by the California Surf Museum. If you forget your password, you will need to initiate a password reset via our website, or contact 760-721-6876 to initiate a password reset.

Accessing, Changing or Removing your Personal Information

Personally identifiable information can be primarily accessed and corrected by logging into your account. Your account and information can also be accessed, changed or removed by contacting the California Surf Museum directly via email or by calling 760-721-6876. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Online Purchases

When purchasing merchandise online from the California Surf Museum, information required to complete online purchases such as your name, billing address, shipping address, email address, phone number, credit card and expiration numbers are transmitted securely from this website via industry-standard 256-bit secured socket layer (SSL) encryption technology. Credit card information is not retained by the California Surf Museum beyond processing the payment of your order. Information such as your name, address, and contact information may be retained and stored by the California Surf Museum in order to track and provide service on your order.

Automated Analytical Information Gathered

When you visit our website, we automatically gather and store the following information about your visit. This information does not personally identify you and is used to develop statistics that guide us in making improvements and enhancements to the website. The information is stored and used in the aggregate only, and can not be used to contact or identify you personally:

• The IP address from which you access our website
• The country and regional information that the IP address originates from
• The date and time and the duration you access our website
• The pages and links that you visit within our website
• The Internet address of the website (a.k.a referring address) from which you linked to our website
• The name of the domain from which you access the Internet
• The type of internet browser, display screen size, speed of internet connection and operating system used to access this website
• If browsing from a mobile and/or smartphone device, the name of the service provider of your mobile device
• For online purchases, the above information can be associated with order totals and products purchased
• Also, when you perform a search within the website, the Museum may record certain information regarding your search and use that information to, among other things, solve technical problems with the website and to calculate overall usage statistics.

This information is stored for the California Surf Museum’s use only. The California Surf Museum does not sell, rent, or offer any collected information to third parties.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We also monitor network traffic in an effort to make the website available to all users and to identify unauthorized attempts to access, upload or change information or otherwise cause damage to our systems. While the California Surf Museum has created a secure and reliable website, please be advised that the confidentiality of any communication or material transmitted to/from this website over the Internet cannot be guaranteed. Accordingly, the California Surf Museum and its employees, agents, officers, directors, legal representatives, predecessors, successors and assignees are not responsible for the security of any information transmitted via the Internet. You assume the sole and complete risk for using this website and must make your own determination as to these matters. Unauthorized access is prohibited and punishable under the Computer Fraud and Abuse Act and the National Information Infrastructure Protection Act.

Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website from those we actually know are under 13, and no part of our website is structured to attract or appeal to anyone under 13.  There are some areas within the Museum’s website where children could post messages or provide information, but they are discouraged from providing personal information. If a visitor known to be a child under the age of 13 sends an email to the California Surf Museum, we will only use it to respond to the writer and not to create profiles or otherwise retain the information.

Linking

The California Surf Museum’s website provides links to third-party websites that may offer various products, services, and/or information. You should be aware that your use of these third-party websites may be subject to separate terms and conditions, information collection practices, and other provisions. The California Surf Museum does not endorse, nor is it responsible for, any of the products, services, or content offered in any third-party sites. Before using any third-party service, it shall be your sole responsibility to conduct whatever investigation you deem necessary and appropriate.

Revisions to Our Web Policies

Please note that the California Surf Museum may revise its privacy policy at any time. Occasionally, changes in technology, functionality, content we provide, laws and/or California Surf Museum policy may require us to revise policies and practices on this page. We encourage you to periodically visit this page to review our most current policy. Your continued use of the site shall constitute your acceptance of any such changes to this policy.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 760-721-6876 or send us an email.